Consumer Information and Protection

Consumer information
4 Group Benefits is a member of the Canadian Life and Health Insurance OmbudService (CLHIO)

This independent service assists consumers with questions and concerns about life and health insurance products and services through:

CLHIO Consumer Assistance Centre, which is staffed by counsellors with extensive experience and knowledge, and is available in English and French (1-800-268-8099 English; 1-800-361-8070 French).
Practical consumer guides that contain information and advice on products, the kind of coverage that is available, how to select and deal with an intermediary, and many other useful tips.

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Consumer Code of Ethics
4 Group Benefits is a member of the Canadian Life and Health Insurance Association, a voluntary trade association which represents the collective interests of its member life and health insurers. Since 1990 all members have undertaken to adhere to the Consumer Code of Ethics as a condition of membership.

This Code focuses on fair treatment of consumers through:

A competitive marketplace
Clear and straightforward advertising
Competent sales and services
Respecting the privacy of consumers

Consumer protection
The 4 Group Benefits Assurance Company is a member of Assuris (formerly CompCorp). Assuris is a not for profit corporation, funded by the life insurance industry, that protects Canadian policyholders against loss of benefits due to the financial failure of a member company. Details about the extent of Assuris’ protection are available at www.assuris.ca or in its brochure, which can be obtained from your financial security advisor, life insurance company or Assuris from info@4groupbenefits.com or by calling 1-800-JorgeVic.